By L.Kenway BComm CPB Retired
This is the year you get all your ducks in a row!
Published May 24, 2025
2. Understanding Payment Options
I subscribe to the AIPB (American Institute of Professional Bookkeepers) free newsletter. I like it because the information presented is practical and helpful. As this is an American bookkeeping organization, you often have to figure out if the information is relevant in Canada.
One example is their recent three part series on 'Caution using apps to make payments'. The three part series covered (a) making your device security a top priority, (b) app best practices, and (c) income tax issues. This is my quick overview of what the first two articles covered.
The third article discussed income tax issues with P2P payments. The main points covered dealt with the 1099-K reporting of payment processors. AIPB had a few recommendations to avoid income tax issues.
These are good lists. While the principles of separating accounts and maintaining good documentation apply to Canadian businesses too, I thought I'd go through the lists and "Canadianize" both of them as well as explain how some of our banking processes in Canada differ from the U.S..
I want to let you know before you read this article that I'm not a fan of full automation for solopreneurs. I follow Gabrielle Fontaine's philosophy of striving for efficiency and convenience over bells and whistles.
When it makes sense to use technology and automation, I do. When it is faster and cheaper to have some manual processing, I do. When you are a solopreneur, sometimes just entering the data is faster and cheaper than fooling around with technology.
For example, if you are not a fan of bank feeds which are all the rage these days, some banks still provide the option for you to download your bank transactions then upload them to your accounting platform. Xero has introduced a feature I wish Intuit QBO offered - uploading your bank statement (in PDF or OSX format) instead of using a bank feed.
And my final tip when modernizing your workflow, your accounting platform does not have to record every transaction in your accounting platform. Sometimes entering a daily, weekly, monthly summary from another system is enough. I'm thinking of POS transactions here.
Let me explain what I know about the Canadian payments clearing and settlement system. You might be wondering why you would want to know this stuff? For me, understanding these systems helps me make informed decisions about the payment processing options available.
The main clearing system in Canada is operated by Payments Canada (formerly Canadian Payments Association). They operate two systems:
The basic Payments Canada clearing process involves:
For credit card transactions, Visa and Mastercard operate their own private networks. The transactions are processed through the card networks rather than Payments Canada. The credit card networks connect to issuing and acquiring banks, and transactions are cleared and settled through their own private networks (VisaNet for Visa and Banknet/INET for Mastercard), not through ACSS.
For example, credit card payments flow like this: Customer → Payment Processor (e.g., Moneris) → Card Networks (Visa/Mastercard) → Merchant's Bank → Solopreneur
As merchants can't connect directly to the network, they need payment processors that act as intermediaries for the merchant services. Some common payment processors in Canada are Moneris, Chase Paymentech, Global Payments, Elavon, Fiserv (formerly First Data), Square, and Stripe.
To complicate it just a bit more, payment processors like Moneris not only handle credit card transactions through Visa/Mastercard networks (which are settled through their own networks), but also debit card transactions through Interac where transactions are cleared through ACSS and settled through the Bank of Canada.
As you can see, debit cards interact with two systems. Interac handles the network connectivity, transaction authorization and the message routing between banks. ACSS handles the clearing process and the calculation of the net positions between the banks.
🦆 Duck Note: The U.S. payment clearing and settlement system is different from Canada's. Here's what my research shows how it works. As you will see, the U.S. system is more complex than Canada's with multiple networks and operators:
The main difference from Canada, that I can see, is that the U.S. has multiple competing systems and operators, while Canada's system is more centralized through Payments Canada.
What I've presented here is a simplified overview. The actual systems in both countries have complex technical and regulatory requirements.
Next let's dive into P2P payment services so you get a feel for the benefits and weaknesses of using these apps for your business.
A P2P (Peer-to-Peer) payment service is a digital way to send money directly from one person to another person. Some non-business examples are splitting a dinner bill (like they show in TV advertisements), paying your share of rent, sending money to a family member or paying a friend for concert tickets. You can also pay your babysitter.
🦆 Duck Warning: P2P services wasn't designed for business use. They usually don't have strong fraud protection, so they should only be used with people you trust.
Given that caveat, here are some of the ways small businesses use P2P apps today - house cleaners collecting payment after their service, craft fair sellers accepting payments, dog walkers receiving payment, food truck sales, and consultants using one-time fees.
Think of P2P apps as a digital version of handing cash to someone, but instead of physical money, you're sending it electronically through your phone or computer.
🦆 Duck Reminder: For regular business transactions, consider more appropriate options like business merchant accounts, professional payment processors, business banking solutions, and dedicated POS systems.
Let's talk about digital wallet options in Canada and how they have built in security features. The two wallet options in Canada that I'm aware of are Apple Pay and Google Pay. Both options help reduce fraud.
Apple Pay uses device-specific tokens instead of actual card numbers. It requires biometric (Face ID/Touch ID) or passcode verification. Transactions are encrypted and not stored on Apple servers. And you gotta love that a lost device can be disabled through Find My iPhone.
Google Pay uses virtual account numbers protect that real card details. Screen lock is required for transaction security. Payments are tokenized and encrypted. And invaluable if you are like me and lose your phone on a semi-regular basis, remote disable is an available option.
Just a quick about QR code payment options. I'm not a fan of QR codes as I see them as a security risk. It's impossible to verify a QR code's content before scanning it, as the code is unreadable to human eyes. The real security happens when you see where the code is trying to send you - BEFORE you proceed with any transaction. If you go this route, it's best to stick with trusted providers such as Interac or banking QR codes and generate single-use codes not static codes.
🦆 Watchful Duck: Here are some Canadian Payment Fraud statistics ... just to freak you out a bit!
A Payments Canada September 2024 article titled, 'One in five Canadian businesses experienced payment fraud in the past six months' has the following findings:
A Payments Canada July 2024 report also stated, "Many Canadians fail to use password best practices, 35 per cent store passwords in their smartphone, computer, email or notebook, and 19 per cent use the same password for all their accounts."
You can learn how credit card fraud happens and how to protect yourself at a Canada report titled 'Credit Card Fraud' at canada.ca/en/financial-consumer-agency/services/credit-fraud.html. It also covers what to do if you are a victim of credit card fraud.
Unlike the U.S., Canada has fewer P2P payment apps because Interac e-Transfer is so widely used and integrated with Canadian banks. Many US payment apps either don't operate in Canada or have limited functionality here. So how do Canadians make digital payments?
For business transactions, Interac e-Transfer is generally considered the most secure and widely-used option in Canada. It's backed by Canadian banks and offers better protection than US-based peer-to-peer payment apps, many of which, as mentioned, have limited functionality in Canada or aren't available at all.
For business-to-consumer transactions, payment processors' POS solutions are the standard approach in Canada, while P2P is more suitable for informal or one-off payments between individuals or small businesses.
Recommended limits for P2P transactions are (a) keep transactions small (under $1,000), (b) use for occasional, not regular payments, and (c) it is better for one-off service payments.
You might be wondering, "Why have P2P limits?". For a number of reasons. Here are a few:
A better alternative for larger transactions or more volume are payment processor POS systems already discussed, making use of direct deposits or EFTS, using business banking transfers or Interac, paying by credit card or on an e-Commerce platform.
My preference before I retired was to select PayPal Business as the payment option when shopping online or using e-Commerce platforms mainly because I rarely have complete confidence small business have good security protocols.
🦆 Fun Fact: Canadians have a higher adoption rate of debit card transactions and mobile banking use than Americans. This is because of Canada's concentrated banking sector (the big five banks), early adoption of digital banking in Canada, our universal Interac system, strong security standards, and the cultural acceptance of digital banking in Canada.
Let's take a quick look at U.S. P2P payments apps to help you understand how different the environment is from Canada.
Zelle, Venmo, Cash App, and PayPal Personal are popular U.S. P2P (peer-to-peer) payment services that allow users to quickly send and receive money digitally. Here is a broad overview of their features:
🦆 Quacker Points: All four services are legitimate and widely used in the U.S., but they're primarily meant for sending money to people you know and trust, not for business transactions with strangers, as they offer limited fraud protection. Zelle, Venmo, and Cash App don't operate in Canada.
The AIPB newsletter mentioned to never use public WiFI. So let's chat about both public and private WiFI and the surrounding thoughts about when it's okay to use it. I'm going to use bullet points here as I think the content will come across stronger and keep the points in your brain a bit easier.
For solopreneurs in Canada handling digital payments over WiFi, security is not only essential but critical. It is recommended you never use it in these circumstances:
So what are some generally agreed upon safe WiFi practices:
If you must use public WiFi, keep this in mind:
Do these tasks for emergency preparedness. You will be so thankful you did.
🦆 Duck Warning: When making payments while mobile, it's better to err on the side of caution. If a network feels unsafe, trust your instincts and wait until you have a secure connection.
Here are some security considerations when selecting payment apps:
1. Data Storage: Data stored outside Canada is subject to different privacy, security, and data ownership laws which may take precedence over Canadian laws. Consider the following:
2. Best Practices
If data sovereignty is important for your business or your customers, this is a significant consideration. Some Canadian businesses and customers prefer keeping their data within Canadian borders for privacy and security reasons.
Full disclosure here. I have always tried to find Canadian owned businesses that store their data in Canada. I don't always find solutions that meet these criteria but they are always on my list. I admit it's hard to do when you are a solopreneur because most online platforms have their servers in the U.S. with back up data storage in Canada as the Canadian market is small in comparison to the U.S..
So please keep my bias in mind when you read this section.
For solopreneurs SENDING payments, here's the options I've found. It assumes as a solopreneur you do not have large volumes or dollar values:
Regular Payment Options:
1. Online Banking
2. Business-Specific Solutions:
RBC PayEdge
Payment Evolution
🦆 Duck Note: As a solopreneur SENDING payments, you typically don't need EFT capabilities - that's more for RECEIVING regular payments from customers. The above options should cover most solopreneur payment needs.
If you are looking at modernizing your payment processes for receiving payments while keeping data security and Canadian compliance requirements in mind, here are a few app options:
1. Recurring Monthly Payments
Best Solution: Rotessa is a Canadian-owned with Canadian data storage. They specialize in pre-authorized debits. There is flat-rate pricing (no percentages) with simple client setup. It integrates with major accounting software.
Plooto is a good option if you need both accounts receivable and payable automation, though more expensive and better suited for higher volumes than most solopreneurs require.
Other Canadian companies for recurring and pre-authorized payments that store their data in Canada are Telpay and VersaPay (good for accounts receivable automation).
🦆 Duck Note: The payment processing landscape changes frequently through mergers and acquisitions. I'd recommend verifying current ownership and data storage locations directly with any company you're considering.
2. One-Time Payments
Popular Choice: Interac e-Transfer for Business is a trusted Canadian solution that includes auto-deposit features to reduce fraud. Interac has near real-time processing and high transaction limits.
Many online accounting software platforms have digital invoicing and payment options. Personally, if you are a soloprenuer with a low volume of transactions, I find it too expensive.
If you sell on a website, of course there are payment links and buttons. Some popular options are PayPal Business, Shopify (Canadian owned that uses Stripe infrastructure) Buy Button, Square and Stripe payment links.
3. Point of Sale Payments
Canadian Owned: Moneris is owned by RBC and BMO with all data stored in Canadian servers. It is a good solution for in-person and online selling.
Popular and Reliable: Square Canada and Stripe Payments Canada are popular and reliable options. However, they are not Canadian owned and data is NOT stored in Canada. Square uses US-based data centers and Stripe does not exclusively store data in Canada as it uses global data centres. Primary data storage is in the U.S. Canadian payments are processed through Square Canada, but the data flows to US servers which means it is subject to US data privacy laws in addition to Canadian regulations. Stripe processes payments through local Canadian banks. Both have a business presence in Canada but primarily operates through their US headquarters. That said, they are mobile friendly and good for occasional sales. They are integrated POS systems.
POS Options Summary:
Moneris
- Canadian-owned (RBC/BMO)
- Canadian presence: Yes
- Data stored in Canada: Yes
✅ Fully Canadian operation
Square
- US-owned (Block, Inc.)
- Canadian presence: Yes
- Data stored in Canada: No
❌ US-based operation with Canadian presence
Stripe
- US-owned
- Canadian presence: Yes
- Data stored in Canada: No
❌ US-based operation with Canadian presence
Chase Paymentech
- US-owned (JPMorgan Chase)
- Canadian presence: Yes
- Data stored in Canada: No
❌ US-based operation with Canadian presence
Global Payments
- US-owned
- Canadian presence: Yes
- Data stored in Canada: No
❌ US-based operation with Canadian presence
Elavon
- US-owned (U.S. Bank)
- Canadian presence: Yes
- Data stored in Canada: No
❌ US-based operation with Canadian presence
Fiserv (formerly First Data)
- US-owned
- Canadian presence: Yes
- Data stored in Canada: No
❌ US-based operation with Canadian presence
🦆 Duck Summary: Of these major payment processors, only Moneris is Canadian-owned and stores data exclusively in Canada. All others, while having a Canadian business presence, are US-owned companies storing data primarily in US data centers.
🦆 Duck Warning: Consider these factors when choosing:
Collecting payment before services is a common practice these days. Things to remember if you go this route:
🦆 Duck Tip: Consider offering small discounts for pre-payment or quarterly and annual billing options. It goes without saying, always document everything for CRA compliance.
Here's my two cents on best payment practices:
🦆 Duck Wisdom: One compromised transaction can lead to significant financial loss and business disruption. When in doubt, use your cellular data connection.
Here's some examples of the some of the common payment challenges facing Canadian solopreneurs to solidify how using technology to address some of your payment processing pain points might help.
1. Late Payments
Challenge: Clients consistently paying invoices late
Solutions:
2. International Payment Fees
Challenge: High fees when accepting USD or other foreign currencies
Solutions:
3. Cash Flow Management
Challenge: Irregular payment schedules are affecting cash flow
Solutions:
4. Payment Security
Challenge: Concerns about payment fraud and chargebacks
Solutions:
Here are my suggestions as you automate your business processes:
1. Start Small: Begin with one area (e.g., client payments). Test with a few transactions then gradually expand usage.
2. Document Procedures: Even though you are a solopreneur for now, create clear process guides and establish security protocols.
3. Regular Review: Monitor transaction costs, review security settings, and update your procedures as needed.
Here are some future considerations you might want to keep in mind when selecting a payment app ... but don't stress out about it. Just keep it in the back of your mind.
1. Scalability: If possible, choose solutions that grow with your business such as your future integration needs. Plan for increased transaction volumes as your business grows.
2. Emerging Technologies: Make a point to stay informed about new payment methods. Keep an eye for any up and coming regulatory changes. It's always smart to review payment app solutions periodically.
🦆 Quacker Summary: Transitioning to digital payments doesn't have to happen all at once. Focus on Canadian solutions where possible for better support and data security. Start with the most impactful area for your business and expand gradually as you become comfortable with each new system.
I started this article by outlining the U.S. P2P income issues. As mentioned, the principles of separate business and personal accounts while maintaining good documentation and reconciliation practices apply to Canadian businesses as well. But some of the U.S. income tax issues like 1099-K reporting don't affect Canadian solopreneurs doing business in Canada (i.e. not in the U.S.)
Let me explain. There is no equivalent of 1099-K reporting in Canada; instead CRA generally relies on the self-reporting of business income. However, in July 2021, the CRA introduced digital economy rules. This means that while Canada doesn't have an exact 1099-K equivalent, there are specific reporting requirements for platform economy participants, and digital platforms have GST/HST collection obligations based on type of supply, customer location, platform involvement, and cross-border considerations.
More >> How CRA Defines The Platform Economy
Here's what I would put on your radar:
Here's a brief overview of the common CRA documentation your P2P needs to provide:
Platform Economy Categories
GST/HST Rates
More >> Current GST/HST Rates By Province
Record Keeping Requirements